Terms & Conditions
Failure to adhere to the terms and conditions may result in the loss of your child’s place in the setting.
ALL YEAR CARE
TERM TIME ONLY
- Each child must have their own completed set of forms: a Contract, a Child Record form and a Parental Consent form. The Contract must be signed by both parents if they have joint responsibility for the child. The contract must specify the type of contract (i.e. all year care or term time only) and the number of contractual hours per week.
- Additional or part hours outside the contracted hours will be calculated to the next half hour and are paid in arrears the following month. This includes extra hours required during school holidays.
- Contracts may be cancelled at any time by either party with four weeks written notice. The notice period when cancelling a contract must not include periods when the setting is not being paid. We reserved the right to cancel a contract immediately if a child’s behaviour becomes such that the safety and well-being of other children in our care is being threatened. If it is necessary for a parent to terminate their contract immediately, then payment in lieu of notice must be paid.
- If additional hours become the norm, we reserve the right to invite parents to review their number of contracted hours.
- Payment is not required for any days that the setting may be closed outside of bank holidays.
- Where fees are not paid by 5th of the month, an administration fee of £25 will be added to the next invoice.
- General excursion fees, where an entrance charge is payable, will be discussed before the event if the parents are expected to pay or contribute towards this. Most are included in our hourly rates.
- A minimum of four weeks notice of planned holidays should be given.
- We require one month’s notice for a change in hours or cancellation of a contract.
- A copy of the child's birth certificate or passport must be given on registration.
ALL YEAR CARE
- Payment is required for all contracted hours even if the child is absent due to illness, holiday or bank holidays.
- Bank holiday swaps are available and must be used within 28 days AFTER the bank holiday.
- Payment is required in advance at the beginning of each month for all contracted hours.
TERM TIME ONLY
- Payment is required for all term time days.
- Bank holiday swaps are available for dates in term time. They must be used within 28 days AFTER the bank holiday.
- Payment is required in advance at the beginning of each month for all contracted hours.